If the event that you are attending is a live event, you will most likely receive your bonus resources after the event. We usually only send the bonus resources to you after you complete the feedback form.

If the event that you are attending is a recorded event or replay session, please wait for about 5 minutes for any automated emails to arrive. If this still hasn’t arrived, please email us and we’ll look into it for you. If you do not hear back from us immediately, please be patient as it may mean that we need to investigate the issue.