GT Scholars - Support site

Search the Support Site for Your Answers

Who are the digital challenges open to?
What are digital challenges?
Are your digital challenges free to join? How do I sign for one of the digital challenges?
When do the challenges start and end?
Will there be a certificate of completion for participants?
How will you select the finalists?
How do the online challenges work?
What do the challenges involve?
How much time should be dedicated to each challenge question?
Can I get help with the challenges?

How do I get alerts about your upcoming free events for young people and webinars for parents?
Why do you run free events for young people & webinars for parents? Is this government funded?
When is your next free event or webinar?
I signed up to a free event online. When will the replay be available? Can you send this to me?
My child attended a free event, can we get a certificate of attendance?
I’ve signed up for a free event or webinar and one of the sessions has been cancelled. Will the speaker be rescheduling?
Do you cover transportation costs for free events?
I joined a waiting list to attend a free event in London and my child was not selected, why is this?
Why do people from higher income homes/independent schools get access to your free events?
My child goes to an independent school – Can we still attend your free events?

I was given access to a bundle of free resources and the link is not available anymore – Can you resend this to me?
I attended a free event and the web page said that I’d receive some bonus resources with the free event or webinar. I haven’t received this yet. What is going on?
I’ve just signed up to a free resource & did not receive the email. What can I do?
I signed up to a free resource but the download link within the email is not working. What could be going on?
I signed up to a free resource a few months ago and it’s not available anymore. Why is the download link not working? Can you re-send this to me?
Can you post the free resources to me?
I’ve sent a message to GT Scholars. How soon should I expect to get a response to my emails or messages?
I missed the deadline for accessing a free resource, event or programme. Can you send the resources to me?

What is the best way to get in touch with GT Scholars?
I am a young person, can I call GT Scholars to speak to someone?
Whenever I email GT Scholars, I get an automated response which redirects me here to this free support site. How can I get in touch with you?
I am a young person and my parent/guardian struggles with English, can GT Scholars provide a translator for discussions with my parent/guardian?
I am a teacher, how do I set up a meeting with GT Scholars?
What are your opening hours at GT Scholars?

How do I subscribe to your mailing list?
How do I unsubscribe from your mailing list?
For some reason, I haven’t been receiving emails and updates from GT Scholars, what could be causing this?
I subscribed to the newsletter but my confirmation emails has not arrived yet, what is going on?
I’ve clicked ‘unsubscribe’ from the newsletter but it looks like I’m still getting emails. What can I do?
I accidentally deleted some of my emails, can you re-send them to me?
I get too many emails from GT Scholars, can you reduce the number of emails you send to me?