GT Scholars - Support site

Search the Support Site for Your Answers

Signing up to Newsletter & Email alerts

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  • How do I subscribe to your mailing list?
  • How do I unsubscribe from your mailing list?
  • For some reason, I haven’t been receiving emails and updates from GT Scholars, what could be causing this?
  • I subscribed to the newsletter but my confirmation emails has not arrived yet, what is going on?
  • I’ve clicked ‘unsubscribe’ from the newsletter but it looks like I’m still getting emails. What can I do?
  • I accidentally deleted some of my emails, can you re-send them to me?
  • I get too many emails from GT Scholars, can you reduce the number of emails you send to me?
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Getting in touch with GT Scholars

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  • What is the best way to get in touch with GT Scholars?
  • I am a young person, can I call GT Scholars to speak to someone?
  • Whenever I email GT Scholars, I get an automated response which redirects me here to this free support site. How can I get in touch with you?
  • I am a young person and my parent/guardian struggles with English, can GT Scholars provide a translator for discussions with my parent/guardian?
  • I am a teacher, how do I set up a meeting with GT Scholars?
  • What are your opening hours at GT Scholars?
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Understanding Our Social Enterprise model

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  • Why do you charge fees for your programmes and courses?
  • Is GT Scholars government funded?
  • I’d like to volunteer with GT Scholars, is it possible to do this?
  • How can I donate to GT Scholars?
  • I’d love to support the work that you do. How else can I get involved?
  • What do we mean by Social enterprise?
  • What does GT Scholars do? How do you generate an income?
  • Why do you use your profits to support young people from low income homes?
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Online Personal Development Courses

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  • How do I access the personal development online courses?
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Applying to the Online 1-to-1 Tutoring & Mentoring Programmes

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  • How can I find out more about your programmes? What are your application deadlines?
  • Which personal development courses do you run?
  • Which programmes do you offer?
  • How do I contact GT Scholars about your programmes?
  • How much do your programmes cost?
  • Can parents pay programme fees in instalments?
  • Do you offer Demo sessions or trial periods for your programmes or courses?
  • Which subjects do your tutoring sessions cover? Which qualifications do your tutors and mentors have?
  • What is your youngest age for tutoring? What is your youngest age for mentoring? Do you offer A-level or 11+ tutoring?
  • Are your tutors and mentors DBS checked? Which safeguarding checks have you got in place?
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Applying for the 100% Scholarship

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  • Who can apply for a 100% scholarship place? What is the application process?
  • What does the 100% Scholarship include?
  • I’m in financial need. Do you give access to financial support? Can you help me or my child financially?
  • What is your eligibility criteria for applying for a 100% scholarship place?
  • I am a guardian for a child that is living in care (Looked After), Can I apply for a scholarship place?
  • We’d like to sign up to your online programmes or events, but we don’t have a laptop, can you provide us with one?
  • We have applied for a scholarship but have not been successful. Are you able to give feedback or can we appeal the decision? Can we re-apply?
  • If I’m awarded a scholarship, how many months will the scholarship last? What happens after this period?
  • Do you offer reduced fees for young people that are not on free school meals?
  • I’d like to apply for a scholarship but I’m unable to provide the required documents. Can I provide alternative documents to support my application?
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Free Events, Webinars & Online Summits

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  • How do I get alerts about your upcoming free events for young people and webinars for parents?
  • Why do you run free events for young people & webinars for parents? Is this government funded?
  • When is your next free event or webinar?
  • I signed up to a free event online. When will the replay be available? Can you send this to me?
  • My child attended a free event, can we get a certificate of attendance?
  • I’ve signed up for a free event or webinar and one of the sessions has been cancelled. Will the speaker be rescheduling?
  • Do you cover transportation costs for free events?
  • I joined a waiting list to attend a free event in London and my child was not selected, why is this?
  • Why do people from higher income homes/independent schools get access to your free events?
  • My child goes to an independent school – Can we still attend your free events?
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Free Resources & Downloads

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  • I was given access to a bundle of free resources and the link is not available anymore – Can you resend this to me?
  • I attended a free event and the web page said that I’d receive some bonus resources with the free event or webinar. I haven’t received this yet. What is going on?
  • I’ve just signed up to a free resource & did not receive the email. What can I do?
  • I signed up to a free resource but the download link within the email is not working. What could be going on?
  • I signed up to a free resource a few months ago and it’s not available anymore. Why is the download link not working? Can you re-send this to me?
  • Can you post the free resources to me?
  • I’ve sent a message to GT Scholars. How soon should I expect to get a response to my emails or messages?
  • I missed the deadline for accessing a free resource, event or programme. Can you send the resources to me?
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Interacting with our team

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  • Do you have any community guidelines or expectations?
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Digital Challenges

Digital Challenges for young people

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  • Who are the digital challenges open to?
  • What are digital challenges?
  • Are your digital challenges free to join? How do I sign for one of the digital challenges?
  • When do the challenges start and end?
  • Will there be a certificate of completion for participants?
  • How will you select the finalists?
  • How do the online challenges work?
  • What do the challenges involve?
  • How much time should be dedicated to each challenge question?
  • Can I get help with the challenges?
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Success Academy Membership

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  • How can a young person register for the Success Academy Membership?
  • What time do the live sessions run? What happens if I miss this?
  • What is included in the Success Academy membership?
  • What is the GT Scholars Success Academy?
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Sponsorship and Partnership

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  • Q1 Who can we contact about sponsorship, partnership or collaboration?
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#GirlMeetsCode (Summer Programme)

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  • What is the #GirlMeetsCode Programme?
  • How do I join in person for the Summer 2023 Programme?
  • Are online and in person workshops the same for the Summer 2023 Programme?
  • How do I get a ticket for the Summer 2023 programme?
  • What is the schedule for the Summer 2023 programme?
  • When are the in-person sessions for the Summer 2023 Programme?
  • What does the #GirlMeetsCode Summer 2023 Programme include?
  • Can I apply for more than one child?
  • Where will the workshops take place for the Summer 2023 Programme?
  • Can I share my promo code with anyone else?
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Applying to In-person Small Group Tutoring

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  • What content is covered during small group tutoring sessions?
  • Will there be multiple year groups in one class?
  • Is there a monthly payment option for small group tutoring?
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