All of our staff, facilitators and volunteers are passionate about improving social mobility for young people and want to contribute to making a lasting positive impact in their lives. We enjoy sharing our knowledge, skills and experience with young people and their families.

If you are a member of the public accessing our free events and free resources, we will only be able to support you via the free support site. If at any time you are unhappy with a service that you have paid for, your programme manager will always work with you directly to resolve the issue.

We will not be able to assist any individuals that make personal demands and any individuals that send demeaning or threatening messages. If this happens, we will remove or block such individuals from our mailing lists with immediate effect.